Refund Policy

Digital Nature: Due to the immediate, digital nature of our products (downloads, art prints, etc.), all sales are final. Once access is granted or the file is downloaded, we cannot offer refunds or exchanges. 

Merchant of Record: Payments are processed by Lemon Squeezy. They act as the Merchant of Record for all our transactions.

Support: If you experience a technical issue with your file or did not receive your download link, please contact us at refund@bellalegray.com so we can resolve the issue manually.